Purchase Terms

Introduction

These Purchase Terms regulate the acquisition of products and services through our website. By making a purchase, you agree to comply with the terms detailed here. We recommend you read these terms carefully before completing any transaction.

Purchase Process

The purchase process at Bellamar Pádel is simple and secure. Below are the steps you need to follow:

1. Selection of Services or Products: Choose the service (such as a court booking or a class) or product you wish to purchase.
2. Shopping Cart: Add the service or product to your shopping cart and verify the details.
3. Personal Data: Provide the necessary data to complete the transaction (name, email, phone number, etc.).
4. Payment: Choose your preferred payment method and follow the instructions to complete the purchase.
5. Confirmation: You will receive an email confirmation of your purchase or booking, along with the relevant details.

Payment Methods

We offer several payment options to facilitate your transactions:

• Credit/Debit Card: We accept Visa, MasterCard, and other recognized cards.
• PayPal: Pay quickly and securely through your PayPal account.
• Bank Transfer: You can choose to pay by bank transfer for specific purchases.

All payments are processed securely using encryption to protect your data.

Cancellation and Refund Policies

At Bellamar Pádel, we understand that unforeseen events may arise. Below are our cancellation and refund policies:

• Booking Cancellations: You can cancel your booking free of charge up to 24 hours before the start time. Cancellations made less than 24 hours in advance are not eligible for a refund.
• Returns: If you purchased a physical product from our facilities and wish to return it, you have 15 business days to do so, as long as the product is in perfect condition.
• Classes or Services: If a class or service is canceled by Bellamar Pádel, you will be offered the option to reschedule or request a full refund.

Pricing and Billing

All prices for our products and services are listed in euros and include applicable taxes unless stated otherwise.

Once your purchase is completed, you will receive a payment receipt via email. If you need an invoice, you can request one by emailing facturacion@bellamar.com.

Consumer Rights

At Bellamar Pádel, we respect your rights as a consumer. If you encounter any issues with your purchase or booking, you can contact our customer service team to resolve any concerns.

Additionally, as a consumer, you have the right to withdraw from your purchase within 14 calendar days from the date of purchase, provided that the service has not started or the product has not been used. To exercise this right, you can send us an email at info@bellamar.com.

Limitation of Liability

Bellamar Pádel will not be liable for direct or indirect damages that may result from the use of the products or services purchased, except in cases where the law provides otherwise.

The company is not responsible for delays or non-compliance due to force majeure or circumstances beyond its control, such as technical problems, adverse weather conditions, or interruptions in third-party services.

Changes to Purchase Terms

Bellamar Pádel reserves the right to modify these Purchase Terms at any time, in which case we will notify you through our website. We recommend you review these terms periodically to stay informed of any changes.